1. Introduction

The purpose of this policy is to explain how Pctank.co.uk collects, protects, and uses personal data. Pctank.co.uk is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.

2. What Types Of Personal Data Does Pctank.co.uk Collect?

Pctank.co.uk needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Pctank.co.uk also has access to personal data that is generated over the Network utilised by Pctank.co.uk services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Pctank.co.uk may also collect financial information about Pctank.co.uk customers and end users from third parties to enable Pctank.co.uk to assess its risks in granting credit terms and contact information about organisations Pctank.co.uk considers may be interested in Pctank.co.uk products and services.

3. How Does Pctank.co.uk Obtain Personal Data?

Pctank.co.uk obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Pctank.co.uk website); from third party list brokers; from resellers who pass on personal data to Pctank.co.uk about end users; and directly from the Network utilised by Pctank.co.uk services.

4. How Does Pctank.co.uk Use The Personal Data It Holds?

4.1 Providing and Improving the Pctank.co.uk Service

Most of Pctank.co.uk's use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Pctank.co.uk may also use personal data to improve on the level and type of service Pctank.co.uk offers to its customers. As part of this interest in improving the service provided Pctank.co.uk may process personal data for the purposes of sales analysis and customer usage statistics.

4.2 Direct Marketing

Pctank.co.uk may from time to time inform its customers, end users and potential customers about Pctank.co.uk and Pctank.co.uk affiliate products and services and other information Pctank.co.uk feels may be of interest.

Customers and other recipients of information from Pctank.co.uk may indicate at the time they first place an order with Pctank.co.uk whether or not they wish to receive such information or at any later time by simply contacting Pctank.co.uk as indicated in paragraph 9 below.

5. Does Pctank.co.uk Transfer Personal Data Overseas?

As Pctank.co.uk is part of a global organisation with local operating companies in a number of countries worldwide, to fulfil its customer service obligations it is necessary for Pctank.co.uk to transfer and process personal data outside the country in which the personal data is collected. This will include transfers to Pctank.co.uk affiliates based in the United States. Prior to making any such transfer Pctank.co.uk will put in place security procedures and firewalls designed to prevent unauthorised use of or access to personal data.

6. To Whom Does Pctank.co.uk Disclose Personal Data?

Pctank.co.uk will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing.

As a general rule, Pctank.co.uk does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Pctank.co.uk is under an obligation by law to disclose personal data or where Pctank.co.uk has contracted with third parties to assist in providing services to Pctank.co.uk customers such as for delivery, installation and systems support services.

7. How Does Pctank.co.uk Protect the Personal Data it Holds?

Pctank.co.uk takes customer confidentiality and security very seriously. Pctank.co.uk has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Pctank.co.uk. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.

Pctank.co.uk will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable Pctank.co.uk Acceptable Use Policy.

8. Customers' Rights

The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Pctank.co.uk specific rights to access and rectify personal data held about them. These include the right to:

8.1

obtain from Pctank.co.uk, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;

8.2

request the deletion or rectification of personal data which is inaccurate; and

8.3

as explained in paragraph 4.2 above to object to any unsolicited information sent by Pctank.co.uk regarding promotions or new products and services.

9. Contact Details

If any individual wishes to contact Pctank.co.uk regarding the personal data held about them or has any other question about Pctank.co.uk's data privacy procedures, they should direct an email to support@pctank.co.uk or send a letter to the direction of "Pctank.co.uk Customer Services Department" at the local Pctank.co.uk office.

10. Policy Updates

As part of Pctank.co.uk's commitment to compliance with data privacy requirements, and to reflect changes in Pctank.co.uk's operating procedures, Pctank.co.uk may update the terms of this policy from time to time, and will post the revised policy at http://www.pctank.co.uk/contacts.html