Buying a PC - the pitfalls

Some computers have "proprietary" parts, which means that some or all of its components (motherboard, hard drive, memory, etc) are specifically made for that model or brand of computer. If a proprietary component needs replacing or upgrading later on, it will only be possible to buy from the company which made the original part. This is sure to be far more expensive than the equivalent non-proprietory component. So make sure that none of the parts in your computer are proprietory or specific to one particular company.

Always make sure you are clear on the exact terms of warranties and the after-sales support you can expect. Be aware of the difference between a "return-to-base" warranty, where you will be expected to pay the costs of returning your computer to the factory for repairs, and an "onsite" warranty, where an engineer will carry out repairs on your premises.

A PC cannot run without an operating system. This is usually a version of Windows. Despite what advertisements may claim, your operating system is unlikely to come "free" with your new computer. The cost will be factored into the overall price. You should also insist that you receive a complete Windows installation CD rather than a "restore" CD that only allows you to reset your computer to the original factory settings rather than giving you a fully licensed copy of Windows. You will have to pay for the full operating system, but it is an important long-term investment.


The "free printer", or "free scanner" offered with your computer will almost certainly be costed into the overall price you pay. If you don't want these items, or would prefer to look for an alternative model later on, don't pay for them. "Free" software bundles are also frequently offered as inducements. At first glance these may appear to be good value. On closer inspection, you may find that you are not getting the full games or programs offered, but demos or "lite" versions which require that you pay extra to receive the full version. Your "free software bundle" is also likely to contain titles that are commercial failures sold cheaply to the computer vendor to "give away" as an inducement with the PC.

If you are buying with a credit agreement be sure to know when repayments are due and how much interest you have to pay. Be careful of "zero interest" and "pay later" deals - failure to pay may incur higher interest charges.

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